Refund policy

Any damages, refunds, or replacement requests must be requested within 30 days of receiving your shipment. Due to inventory changes, we do not guarantee that all requests will be accommodated as requested. Once processed, you will be asked to verify your shipping address, and you will receive new tracking information.

You may reach out to our customer service and attach photos or videos of your damaged product in an email with the full name and email associated with the account. We will be able to replace the item/s unless the item is not in stock. In that case, we will offer a refund for the damaged item. Send an email with a picture of the damaged item to: contact@dandysworld.gg

If you are receiving a refund through your bank, it should take 7-10 business days for it to process.

We may have to refund you through a PayPal account or store credit via a gift card/discount. *The reason why we offer these as ways to refund you is due to the timeframe since you last made your order.

If you are receiving a refund through PayPal, it should take 5-7 business days for it to process.

Please note: We are not responsible for the payment of the return shipping. However, if you are exchanging an item for another one, the new item will be shipped back to you for free. If the item doesn’t fit and you would prefer a refund we will credit you back on the card you used for the purchase. However shipping costs will not be refunded.